Requester Knowledge Base
Knowledge Base for all requester
Easiest way to schedule ZOOM meetings
Schedule a Meeting
Open Microsoft Outlook
In the main menu bar, you should have the ZOOM icons.
...
Fri, 3 Jul, 2020 1:51 PM
Adding a Recurring series to your Calendar
(For Backup Management)
We have just recently changed our backup schedule. The nightly backups of the use...
Fri, 3 Jul, 2020 1:51 PM
Navigate to the SharePoint site by clicking the link: https://maxitransonline.sharepoint.com/.
Log in using your provided email address and password....
Thu, 20 Jun, 2024 7:51 AM
Turn on your iPhone by pressing and holding the button on the right hand side of the device
Swipe up on the 'Hello' screen
Select your langu...
Thu, 21 Aug, 2025 11:29 AM
Locate and open an application called ‘FortiClient’ on your computer, this will be on your desktop or accessible from the task bar.
Once y...
Wed, 30 Jul, 2025 11:22 AM
Self-Service Password Reset (SSPR) allows you to reset your own password securely—no need to contact the IT Helpdesk.
Follow the steps below to register y...
Fri, 11 Apr, 2025 10:51 AM
✅ Step-by-step:
Press Ctrl + Alt + Delete on the keyboard.
From the menu that appears, click “Change a password…”.
On the next screen:
In...
Fri, 11 Apr, 2025 11:06 AM
If you're going to be away and need someone to handle your approval tasks, you can set up a substitute using the My Inbox app.
Step 1: Open the ...
Tue, 15 Apr, 2025 10:45 AM
Description:
This article provides a step-by-step guide to resolve the VPN connection error "Credential or SSLVPN configuration is wrong. (-7200)&quo...
Wed, 16 Jul, 2025 12:53 PM
Outlook 365 Desktop App (Windows or Mac)
Open Outlook.
Go to File ➝ Options ➝ Mail
Click on Signatures...
In the Email Signature window:
...
Tue, 24 Jun, 2025 8:27 AM