Requester Knowledge Base

Knowledge Base for all requester

Outlook is showing a red cross
If you cannot receive emails and outlook looks like this, open outlook and check if it has working offline written on it.   To fix this and work online ...
Fri, 3 Jul, 2020 1:51 PM
Easiest way to schedule ZOOM meetings
Easiest way to schedule ZOOM meetings   Schedule a Meeting   Open Microsoft Outlook In the main menu bar, you should have the ZOOM icons.   ...
Fri, 3 Jul, 2020 1:51 PM
Adding a Recurring series to your Calendar
Adding a Recurring series to your Calendar (For Backup Management)   We have just recently changed our backup schedule. The nightly backups of the use...
Fri, 3 Jul, 2020 1:51 PM
How to clear your cache and saved settings
How to clear your cache and saved settings   Chrome Click on the three dots you will then get a drop-down bar and then click on settings. Another...
Fri, 3 Jul, 2020 1:51 PM
How to configure your iPhone for use at Freighter Group
Turn on your iPhone by pressing and holding the button on the right hand side of the device Swipe up on the 'Hello' screen Select your langu...
Thu, 21 Aug, 2025 11:29 AM
How to access Office Apps in Web Browser
Navigate to the SharePoint site by clicking the link: https://maxitransonline.sharepoint.com/.  Log in using your provided email address and password....
Thu, 20 Jun, 2024 7:51 AM
How to connect to FortiGate VPN
Locate and open an application called ‘FortiClient’ on your computer, this will be on your desktop or accessible from the task bar.   Once y...
Wed, 30 Jul, 2025 11:22 AM
How to Register for Microsoft Self-Service Password Reset (SSPR)
Self-Service Password Reset (SSPR) allows you to reset your own password securely—no need to contact the IT Helpdesk. Follow the steps below to register y...
Fri, 11 Apr, 2025 10:51 AM
How to Update Your Work Password at a Computer Terminal
✅ Step-by-step: Press Ctrl + Alt + Delete on the keyboard. From the menu that appears, click “Change a password…”. On the next screen: In...
Fri, 11 Apr, 2025 11:06 AM
Diverting SAP Approvals When on Leave
If you're going to be away and need someone to handle your approval tasks, you can set up a substitute using the My Inbox app. Step 1: Open the ...
Tue, 15 Apr, 2025 10:45 AM