Requester Knowledge Base
Knowledge Base for all requester
How to find your IP address
On the right side of the Taskbar is the Quick Launch area, where there is an up arrow to show hidden icons:
...
Fri, 17 Jul, 2020 9:27 AM
Laptops
Desktops
To find your service tag on a PC look at the top of the computer and you’ll find a sticker with the service tag on it
IC3D Machi...
Fri, 17 Jul, 2020 9:27 AM
How to map a drive
In order to map a network drive on your computer first open up file explorer.
It is located on your task bar.
Once file exp...
Fri, 17 Jul, 2020 9:27 AM
To set up the company email on your phone, first open your phone and click on settings.
Upon entering settings scroll down until you find Accounts and ...
Fri, 17 Jul, 2020 9:27 AM
If you cannot receive emails and outlook looks like this, open outlook and check if it has working offline written on it.
To fix this and work online ...
Fri, 17 Jul, 2020 9:27 AM
Easiest way to schedule ZOOM meetings
Schedule a Meeting
Open Microsoft Outlook
In the main menu bar, you should have the ZOOM icons.
...
Fri, 17 Jul, 2020 9:28 AM
Adding a Recurring series to your Calendar
(For Backup Management)
We have just recently changed our backup schedule. The nightly backups of the use...
Fri, 17 Jul, 2020 9:28 AM
How to clear your cache and saved settings
Chrome
Click on the three dots you will then get a drop-down bar and then click on settings.
Another...
Fri, 17 Jul, 2020 9:28 AM
How to find your IP address
On the right side of the Taskbar is the Quick Launch area, where there is an up arrow to show hidden icons:
...
Fri, 3 Jul, 2020 1:51 PM
Laptops
Desktops
To find your service tag on a PC look at the top of the computer and you’ll find a sticker with the service tag on it
IC3D Machi...
Fri, 3 Jul, 2020 1:51 PM